Privacy policy
Last updated 12 October 2026
This page explains what personal data this website collects, why, and what happens to it. We process data in accordance with the Law of Ukraine “On Personal Data Protection”. This is an English translation; if it differs from the Ukrainian version, the Ukrainian version applies.
Who processes the data
Data controller: sole proprietor (FOP) Maryna Vasylivna Fizhdeliuk (taxpayer registration number, RNOKPP, 3324507723), who runs St. Mary’s English Academy, 71 Heroiv Maidanu Street, Chernivtsi. Phone: +380 66 483 63 08.
What data we collect
Only what you enter in the enquiry form:
- your name;
- your phone number;
- the course or programme you have chosen.
Your enquiry also includes the address of the page it was sent from and, if you came to the site via a link in an advert, the advertising tags (UTM).
Why
To contact you about lessons: to reply to your enquiry, find the right course and arrange a trial lesson.
Where the data is stored
- Enquiries go to KeyCRM, our customer management system.
- The site runs on Cloudflare. Technical server logs, which may contain an enquiry, are kept for up to 3 days.
- The form is protected from spam by Cloudflare Turnstile: it checks technical data from your browser to tell humans from bots.
How long we keep it
For as long as we need it to contact you about lessons, or until you ask us to delete it.
Cookies
The site uses cookies from analytics and advertising services:
- Google Analytics (Google): how many people visit the site, where they come from and which sections they view. How Google uses this data: policies.google.com;
- Meta Pixel (Meta): who came to the site from an advert on Instagram or Facebook and whether they sent an enquiry.
They are only switched on if you click “Accept” in the cookie notice. You can change your mind at any time: .
These services receive technical data: the page address, your device and browser type, and your approximate location based on your IP address. They may process it outside Ukraine. You can also delete cookies in your browser settings.
Advertising tags from a link (UTM) are kept in your browser for up to 30 days and are sent to us with your enquiry.
Your rights
You can find out what data we hold about you, correct it, ask us to delete it or withdraw your consent to its processing. To do so, call us. You also have the right to complain to the Ukrainian Parliament Commissioner for Human Rights.
Changes
If this policy changes, the new version will appear on this page.